We take your privacy very seriously and are committed to protecting it through our compliance with this Policy.
If you are in the European Union, Optico is responsible for the collection and use of your personal data, which refers to any information relating to an identified or identifiable natural person or “data subject” (collectively, the “Personal Information”). As such, for the purpose of the Data Protection Act 1998, and the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 (collectively, the “GDPR”), we are the “data controller” for our Services and the Personal Information collected through our Services.
Optico is located at 8595 Pelham Rd Suite 400-123, Greenville, SC 29615.
Please read this Policy carefully.
We collect Personal Information that you provide, for example when you enter such information into form fields in our Services. We may also collect information that is relayed to us automatically by the devices or applications through which you use or access our Services.
Additionally, we may obtain certain personal data about you from third-party sources that we may use to serve our legitimate interests, comply with legal obligations, perform a contract or act in accordance with your consent.
Your device and app use information is sent securely to us. The information stored on your device cannot be accessed by any other app you have installed without your permission.
We collect certain information about your device and app use, for example how your device usage has changed over the course of using our Services. This information is transferred to us anonymously.
We also collect app usage information about how you use our Services and any errors you encounter. This information is transferred to us securely.
How do we use the information we collect and what is the legal basis for Company use?
We rely on several legitimate interests as the legal basis for our use and sharing of your Personal Information. These interests include:
Outside of these legitimate interests, our legal basis for use and sharing of your information may be based on your consent, where applicable.
The purposes for which we collect your information constitute part of our legitimate interests and are explained below in further detail.
Information that we may obtain about you may be used for various purposes that may under certain circumstances be based on your consent. These purposes may be necessary to fulfill our contractual commitments to you, or may be necessary to serve our legitimate interest in the following business operations:
We use your device and app use anonymously to build average statistics. These aggregate numbers may be disclosed publicly for comparison purposes.
We may use your Personal Information for direct marketing purposes. But, we will not begin or we will cease processing any Personal Information for direct marketing purposes, including profiling if it is related to such direct marketing, if at any time you ask us to do so.
Optico may transfer your Personal Information within our family of companies and/or to the third parties discussed above. Your Personal Information may be transferred to, stored and processed in a country other than the one in which it was collected. If you are located in the European Union, we may transfer your Personal Information outside the European Economic Area (“EEA”) and, if and when we do so, we will rely on appropriate or suitable safeguards recognized under data protection laws.
In respect of certain cross-border personal data transfers, we will obtain your consent to transfer your Personal Information outside the EEA after first informing you about the possible risks of such a transfer.
We will transfer your Personal Information outside the EEA if the transfer is necessary to the performance of a contract between you and Optico, or if the transfer is necessary to the performance of a contract between Optico and a third party, and the contract was entered into in your interest.
In addition, we may transfer your Personal Information outside the EEA if the transfer is necessary to establish, exercise or defend legal claims or to protect your vital interests.
Upon request, we will provide you with information about whether we hold any of your Personal Information along with any details required to be provided to you under applicable law. In certain cases, you may also have a right to:
Requested Personal Information will be provided in a data portable format; we will provide any requested Personal Information in a structured, commonly used, and machine readable format and transmit such personal data without hindrance.
Additionally, under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship:
You also have the right to withdraw your consent to our processing of your Personal Information, where our processing is solely based on your consent. You can do this by discontinuing use of the Services, including by closing all of your online accounts with us and contacting us to request that your Personal Information be deleted.
To submit any of the aforementioned requests, please contact us at [email protected]
Please note that, in certain cases, we may continue to process your Personal Information after you have withdrawn consent and requested that we delete your Personal Information, if we have a legal basis to do so. For example, we may retain certain information if we need to do so to comply with an independent legal obligation, or if it is necessary to do so to pursue our legitimate interest in keeping the Services safe and secure.
To delete your location and device use information permanently, delete our mobile app from your device. If you have backed up your data to a Moment account, email [email protected] to request that your account be permanently deleted.
Certain aggregate device and app use information transferred to us will be kept anonymously. It will be deleted according to our regular retention schedule.
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with your applicable national supervisory authority.
If you have opted in to our marketing communications (or where permitted by law, if you have provided us with your contact information), we may send you email messages, direct mail offers, push notifications or other communications regarding products or services depending on the method of communication selected. You may ask us not to do so when you access our websites or mobile applications, or change your preferences by updating any accounts you have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to the contact information at the end of this Policy or by following the unsubscribe instructions in the form of the communication you previously received.
Our Services are not directed at children under the age of 16 and we do not knowingly collect any information from these children. Parental consent is required for children under the age of 16 to use our Services. We will make reasonable efforts to verify parental consent, taking into consideration the limitations of available technology.
If we learn that we have inadvertently collected information on a child under the age of 16, we will immediately delete that information to the best of our ability.
Different jurisdictions may provide by law a lower age for the above mentioned purposes of consent, so long as the lower age is not below 13 years old.
We take all reasonable measures to protect your information in an effort to prevent any misuse or unauthorized access to your information. Despite our efforts, no security measures are 100% impenetrable and no method of data transmission can be guaranteed against any type of misuse.
Please note that at all times you are responsible for updating your Personal Information to provide us with your most current email address.
In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice.
You can contact our customer support at [email protected] if you have any further questions regarding this Policy or our data protection practices.